In this Privacy Policy, ayodhyaprasadam.com is referred to as “we,” “us,” or “our” and the end users are referred to as “you,” “your,” or “user.” The term “portal” or “portals” refers to different platforms and channels where a user can engage with the company’s offerings — including but not limited to Android App, iOS App, Desktop Site, Mobile Website, Emails, and Social Media Pages.

Privacy Policy Changes

The Privacy Policy is subject to change at any time by posting the revised version in this section of the website. The revised Privacy Policy becomes effective immediately upon posting. It is each user’s responsibility to review the website and this page periodically to stay informed about updates.

User Contact Information

To access certain areas of this website, users must complete the registration form. During registration, we collect personal contact information such as name and email address. This information is used to contact users regarding the services they have expressed interest in.

Web Server Log Information

We use a third-party server to host our website. Our server automatically logs your IP address and information about your visit — such as pages accessed, time and date of the request, referral source, and browser/device data.

Use of Website Server Log Information for IT Security Purposes

Our hosting provider stores server logs to ensure network and IT security, including detecting unauthorized access, malware, denial-of-service attacks, and other cyber threats. Unless investigating potential criminal activity, we do not identify users from this data.

Cookies

Cookies are small data files sent from a website to a browser to record information about users. We use essential, functional, and analytical cookies to enhance user experience and collect analytics. You can reject some or all cookies via your browser settings, but doing so may limit website functionality.

For each user, our web server automatically recognizes the following:

• Host origin of the request
• Referrer
• Session data
• Page viewed
• Browser type
• Operating system information

Accepting or Rejecting Cookies

You can manage cookies by changing browser settings, using Google Analytics Opt-out Add-ons, or clearing existing cookies. Blocking cookies may affect website performance or usability. Clearing cookies will also remove any preferences stored on your browser.

Information We Collect When You Contact Us

• Email ID
• Contact Number
• Name
• Address

Information We Collect When You Interact with Our Website

Registration / Checkout: When you register or checkout, we collect your name, shipping and billing address, phone number, email address, and password (stored securely, not in plain text) to improve future experiences.

Information Collected While Placing an Order

After placing an order, payments are processed securely through third-party payment processors such as PayPal. Your payment is handled by the provider you select via a payment gateway.

Disclosure and Additional Uses of Your Information

We use third-party services necessary for running our business, including:

• Email providers
• Mailing list providers
• IT service providers
• Web developers
• Hosting providers

Your data is shared with these partners only when required for operations.

How Long We Retain Your Information

We retain your information as long as necessary to fulfill the purpose it was collected for, comply with legal obligations, and support business operations.

Criteria for Determining Retention Period

Information retention is based on factors such as purpose of use, legal requirements, business needs, data accuracy, and risk considerations.

Personal Information

We collect personal information during registration, order placement, and participation in website features. This may include your name, email address, and phone number.

Third Parties

Ayodhya Prasadam does not disclose personal information to third parties. However, we may use aggregated, non-identifiable data for analytics or marketing purposes.

Miscellaneous Privacy Issues

Minors under the age of 18 are not permitted to use the website. We do not knowingly collect data from anyone under 18 years of age.

Shipping and Returns

To learn more about shipping and return terms, please refer to our Shipping or Returns Policy.